FAQ

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general

I'm interested in a job at Switchback, how can I apply?

You can always drop off your resume at our cafe! If you would like more information about positions at Switchback, please e-mail cafe@switchbackroasters.com

 

I want to serve Switchback coffee at my business, how can i do this?

Fill out our wholesale form and our accounts manager, Michelle will get back to you.

 

When do you roast and ship your coffee?

We roast on Mondays and Thursdays and ship out the day after, on Tuesdays and Fridays. 

 

How fresh will my coffee be when it arrives?

We ship our coffee the day after it's roasted, and depending where you live, shipping takes between one and five days. So when you get your coffee, it will be between two and six days old. 

 

Coffee

Do you carry organic coffee?

At Switchback our coffee sourcing philosophy is to seek out the highest quality, cleanest and most delicious coffees that we can find, and, as such, we do not specifically seek out organic coffees. We do occasionally have an organic coffee in our line-up, however we don't advertise them as organic. 

 

Is your coffee fair-trade?

We very rarely buy coffee that is labeled as fair-trade. We are buying our coffees at prices that are far above fair-trade price, through people that have a direct relationship with the farmers. Fair-trade unfortunately doesn't guarantee fair wages, sustainability for the farmer or quality coffee, so we generally use other means to source our coffee. 

 

How long should I wait to drink my coffee after the roast date?

If you're brewing filter coffee (drip coffee machine, pourover, french press, aeropress), we recommend that you wait at least three days after roasting before you start brewing. This gives the coffee enough time to release some of the gases that were produced during roasting, making for a more consistent, tastier coffee. 

 

Can you pre-grind my coffee for me?

Yes! Just let us know how you plan to brew your coffee and we will grind it for you. 

 

cafe

Do you serve food at your cafe?

Yes! We serve a variety of food from pastries, to full meals. Almost everything on our menu has an option for it to be vegan and/or gluten free, so there is something for everyone!

 

Do you have wifi?

Yes!

 

Do you have parking?

We unfortunately don't have dedicated parking for our cafe, but there is ample free parking on the street out front.